NOT HAPPY WITH YOUR RENTALS? LET'S FIX THAT
Better Property management means better tenants, longer stays, less expenses and more prosperity. Schedule your free portfolio assessment now!
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Serving class A through D properties, single family residential & small multifamily.
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Section 8 Certified and OHFA compliant.
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Conventional and alternative methods of payment accepted.
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Maintenance and Remodeling
OR CALL 405-256-2156 M-F 8:30AM - 5:30PM
Our family has over 90 properties in Oklahoma City, we know what it takes to create a return. I specialize in small residential investors like you, treat you like family, and make sure the tenants feel taken care of. Housing is a big deal, we gotta get it right. Little things done right can help cut costs and make happier people resulting in better income and prosperity! If your not happy with the way things are going with your current setup, please schedule a free call with me and lets get it back on track!
-Landon Whitt, Investor & Managing Broker
OKCREAL™ F.A.Q.
General Information
Q: What is OKCREAL?
A: OKCREAL is a real estate company dedicated to providing comprehensive services to buyers, sellers, and renters. We focus on making the real estate experience seamless and enjoyable for all our clients.
Contact Information
Q: How can customers contact OKCREAL?
A: Customers can reach us via phone at +1 405-256-2156, email at leasing@okcreal.com.
Q: What are the customer service hours?
A: Our customer service hours are Monday to Friday, 8:30 AM to 7 PM. We are closed on weekends and public holidays.
Q: can i come to your office in person?
A: OKCREAL staff voted in the fall of 2022 to work remote permanently, if you wish to meet in person we can meet at your listing or schedule a time to meet in our conference rooms.
Property Listings
Q: How can I view current property listings?
A: Current property listings can be viewed on our website at https://www.okcreal.com You can use the search feature to filter listings based on your preferences.
Q: Can I schedule a property viewing?
A: Yes, you can schedule a property viewing by calling us or by using the self scheduling feature on our website. This can be found on the property page you want to tour.
Buying a Property
Q: What is the process for buying a property through OKCREAL?
A: The process includes:
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Browsing our listings or contacting an agent for assistance.
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Scheduling viewings for properties of interest.
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Making an offer on a desired property.
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Completing the necessary paperwork and inspections.
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Finalizing the purchase with a closing meeting.
Q: Are there any fees for buyers?
A: Buyers may be responsible for certain fees, such as closing costs and inspection fees. Our agents will provide a detailed breakdown during the buying process.
Selling a Property
Q: How do I list my property for sale with OKCREAL?
A: To list your property, you can contact us via phone or email to schedule a consultation with one of our agents. They will guide you through the listing process, including pricing, marketing, and showings.
Q: What are the fees for selling a property?
A: Selling fees typically include a commission, which is a percentage of the sale price, and may include additional costs for marketing and staging. Your agent will provide a detailed fee structure.
Renting a Property
Q: How can I find rental properties?
A: Rental properties can be found on our website under the "Rentals" section. You can filter properties by location, price, and other preferences.
Q: What is the process for renting a property?
A: The rental process includes:
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Browsing available rental listings.
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Scheduling viewings for properties of interest.
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Submitting a rental application.
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Completing a background and credit check.
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Signing the lease agreement.
Q: Are there any fees for renting?
A: Renters may be required to pay an application fee, security deposit, and the first month’s rent. Specific fees will be detailed in the rental listing and during the application process.
Application Guidelines
Q: What are the application guidelines for renting a property?
A: The application process requires:
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Submission of a complete application via the OKCREAL portal, including all individuals 18 or older.
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A clear and legible copy of a valid government-issued photo ID.
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Payment of a $35 application fee per adult occupant.
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Completion of criminal, rental, and credit history background checks.
Q: What income verification is needed?
A: Preferred applicants should have a combined, verifiable gross income of 3 times the monthly rent. Documents needed include pay stubs, bank statements, and possibly additional verification.
Q: What are the credit requirements?
A: Credit checks are done through a third-party agency. Security deposit levels depend on credit scores, with higher deposits required for lower scores.
Q: Are there any pet policies?
A: Pet policies vary by property. Generally, a non-refundable pet fee or a monthly pet fee is required. Specific restrictions and documentation may apply. visit the applications guidelines page for more info
Customer Support
Q: How can I report an issue or file a complaint?
A: Issues or complaints can be reported by calling our customer service number, sending an email to support@okcreal.com or using the contact form on our website.
Q: How can I provide feedback about my experience with OKCREAL?
A: We welcome feedback! You can provide it via email, our website’s feedback form, or by leaving a review on our social media pages.
Technical Support
Q: What should I do if I encounter a technical issue on the website?
A: If you experience technical issues, please clear your browser cache and try again. If the issue persists, contact our customer support team at 405-256-2156 or support@okcreal.com for assistance.
Home Maintenance Issues
Q: What should I do if I have a plumbing issue?
A: For minor plumbing issues, such as a clogged drain, you can try using a plunger or a drain cleaner. For more serious issues, like a leak or broken pipe, please contact the OKCREAL Maintenance team at [Insert Phone Number] or [Insert Email Address]. If you are renting, inform your property manager immediately.
Q: How can I troubleshoot electrical problems?
A: If you experience a power outage, check your circuit breaker to ensure none of the switches have tripped. For issues with specific outlets or fixtures, ensure the device is properly plugged in and try resetting the outlet if it has a reset button. For persistent or serious electrical problems, contact the OKCREAL Maintenance team. Renters should notify their property manager.
Q: What can I do if my HVAC system isn't working?
A: Check your thermostat to ensure it is set to the desired temperature and that it is on the correct setting (heat or cool). Replace the air filter if it is dirty. If the system still doesn't work, contact the OKCREAL Maintenance team for inspection and repair. Renters should inform their property manager.
Q: How do I fix a malfunctioning appliance?
A: Check the appliance's manual for troubleshooting tips, ensure it is properly plugged in, and check for any tripped circuit breakers. If the appliance is still not functioning, contact the OKCREAL Maintenance team. Renters should report the issue to their property manager.
Q: What steps should I take if I have a pest problem?
A: For minor pest issues, use store-bought pest control products and keep your home clean to avoid attracting pests. For more serious infestations, contact the OKCREAL Maintenance team. Renters should notify their property manager for assistance.
Miscellaneous
Q: Do you offer virtual tours of properties?
A: Yes, we offer virtual tours for many of our listings. You can find virtual tour links on the property listing pages.
Q: How can I stay updated on new listings and company news?
A: You can stay updated by subscribing to our newsletter on our website or following us on social media platforms.